Individual Grants

Our Individual Grants give practical support to Stonewater customers who are facing a difficult time. We offer six different types of grants, depending on your situation.

What we can help with

Immediate Resettlement Grant

If you’ve just arrived at a Refuge or Youth Support accommodation, we can help with essential items like clothing and food.

Critical Incident Grant

Support after a flood, fire, or another serious incident in your home.

Essential Household Items and Services Grant

Support with items in your home, like furniture or white goods.

Heating & Eating Grant

Assistance with food and utility costs.

Flooring Grant

If you or a child in your home has a medical or social care need, we can help with safe flooring.

Education, Training & Employment Grant (ETE)

Support for travel, equipment, or other costs to attend work, college, or training.

What our grants can’t cover

Rent

Ongoing support with income

Non essential items (e.g. holidays, subscriptions)

Property adaptations (including painting and decorating)

Gardening equipment and garden clearances

Items you’ve already bought

Who can apply

Individual Grants are only available to residents of Stonewater homes or housing schemes. Applications must be submitted on behalf of the customer by a Stonewater staff member.

Stonewater customers should email: customers@stonewater.org if they want to apply.

Eligibility at a glance

All Stonewater customers can apply for the ETE Grant.

For other grants, you or someone in your household will need to be in one of these situations:

Living with a disability or diagnosed health condition

Receiving treatment for a mental health condition or substance addiction

Moving from homelessness into your own home or a support scheme

Fleeing domestic abuse

Victim of a reported crime

Social services involved with your family

Your child receives free school meals

Facing financial hardship when benefits don’t cover housing costs

How to apply

Read our eligibility criteria carefully before applying. If you are a Stonewater colleague and you are unsure of customer eligibility or have any questions, please contact us at grants@longleigh.org.

Stonewater colleagues can complete the online application form on the customer’s behalf.

We aim to make decisions on Immediate Resettlement and Heating and Eating Grants within two working days. Other applications are usually decided within seven working days.

Finding Breathing Space: Sarah’s Story

Sarah and her partner* faced financial difficulty when she left her job and her partner was diagnosed with cancer. Despite receiving Universal Credit, bills and travel costs for hospital appointments left them with nothing to cover essentials.

Longleigh awarded a grant, that covered utilities, food, and petrol for hospital visits. Sarah said:

Sarah’s experience

“The money gave us the breathing space to focus on my partner and his health. The whole experience was stress-free, and the support arrived just when we needed it most.”

The grant helped them avoid rent arrears, budget effectively, and feel more secure. Sarah encourages others in similar situations to reach out:

“Take a deep breath, listen, follow their advice and you won’t go wrong. Longleigh has given us confidence that there is light at the end of the tunnel.”

*Names changed to protect identities.

Our Data and 360Giving

We are committed to transparency. Sharing insights about our grant-making helps others to learn and collaborate in the social housing and charitable sectors.

That’s why, like other grant makers, we work with 360Giving to openly publish data on the grants we award.

Common questions

What is a Longleigh individual grant?

A Longleigh individual grant provides practical support to help Stonewater and Mount Green customers cover essential costs.

This can include help with:

Heating and eating
Essential household items, such as beds, washing machines, fridges and sofas
Education, training and employment costs

The aim is to support people with the basics they need to feel safe, warm and settled at home, or to move forward with work or learning.

Who can apply for a Longleigh individual grant?

Individual grants are currently available only to Stonewater customers.
To be eligible, you must be a Stonewater customer at the time your application is received.

How do I apply for a Longleigh individual grant?

Applications must be made on your behalf by a Stonewater member of staff.

If you are not already in contact with someone at Stonewater, you can email customers@stonewater.org to start the process.

You will also need to meet one of our grant pathways and provide supporting information. The Stonewater member of staff supporting you will explain what is needed and guide you through the application.

How long does the application process take?

We cannot guarantee how long it will take for an application to be submitted to us, as this depends on individual circumstances.

Once we receive an application, we aim to review it as quickly as possible.
Where grants involve items being ordered or delivered, timescales may vary depending on our approved suppliers. We always try to avoid delays and keep things moving.

What does a flooring grant cover?

A flooring grant can help with carpet or vinyl for key living areas in your home.

This includes:

Living rooms or lounges
Bedrooms
Hallways
Stairs

We are not able to provide flooring for kitchens or bathrooms.

Can Longleigh help with garden clearance, garden furniture, or decorating my home?

Longleigh grants are focused on essential items and costs that help people feel safe, warm and settled in their home. We are not able to support garden clearance, garden furniture, or decorating.

Explore more

Our Support

Grants available from Longleigh